We wish we could magically replace all lost pieces and parts to our toys, but unfortunately, we’re not able to stock each and every piece. Because of the way many of our products are made some of the parts and pieces are not interchangeable from one product to another. If you’re missing a piece, or received a damaged item, please give us a call at 1-800-718-5365 or email us at care@MelissaAndDoug.com and we’ll do our very best to help you figure out your options. We’ll need some product info so please have either the product in front of you or a photo of the product label you can refer to, if that’s more convenient.